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  • Health Benefits:
  • 1145 Market St., 3rd FL
  • San Francisco, CA 94103
  • Call: (415) 554-1750
  • Call: (800) 541-2266
  • Fax: (415) 554-1721
  • SERVICE HOURS
  • Wellness Center:
  • 1145 Market St., 1st FL
  • San Francisco, CA 94103
  • Wellness: (415) 554-0643
  • EAP: (800) 795-2351

MAP & DIRECTIONS

  • Member Services
  • Key Contact Information
Medical Plans for Active Employees
Blue Shield of California 1-855-256-9404 blueshieldca.com/sites/sfhss Group W0051448
Kaiser Permanente 1-800-464-4000 my.kp.org/ccsf Group 888 (Northern California)
Group 231003 (Southern California)
  • City Plan
  • UnitedHealthcare
1-866-282-0125 sfhss.welcometouhc.com Group 752103
Medical Plans for Retired Employees
  • Blue Shield of California
  • Access+ No Medicare
1-855-256-9404 blueshieldca.com/sites/sfhss Group W0051448
  • Kaiser Permanente
  • Senior Advantage HMO
1-800-443-0815 my.kp.org/ccsf Group 888 (Northern California
Group 231003 (Southern California)
  • City Plan
  • UnitedHealthcare No Medicare
1-866-282-0125 sfhss.welcometouhc.com Group 752103
  • New City Plan
  • UHC Medicare Advantage PPO
1-877-259-0493 sfhss.welcometouhc.com Group 13694
Group 12786 Part B Only
Dental and Vision Plans
Delta Dental 1-888-335-8227 deltadentalins.com/ccsf/ Group 9502-0003 (Employees)
Group 1673-0001 (Retirees)
DeltaCare USA 1-800-422-4234 deltadentalins.com/ccsf/ Group 01797-0001 (Employees)
Group 01797-0003 (Retirees)
UnitedHealthcare Dental 1-800-999-3367 sfhss.welcometouhc.com Group 275550
VSP Vision Care 1-800-877-7195 vsp.com Group 12145878
FSA and COBRA
P&A Group 1-800-688-2611 padmin.com FSA & COBRA
Medical Case Review
Best Doctors 1-866-904-0910 members.bestdoctors.com
Voluntary Benefits
EBS Workterra 1-888-392-7597 www.workterra.net
Long Term Disability (LTD) and Group Life
Aetna LTD 1-866-326-1380 Aetna LTD Group 839201
Aetna Group Life 1-800-523-5065 Aetna Group Life To initiate a claim, contact HSS at
1-800-541-2266
Other Agencies
Department of HR 1-415-557-4800 www.sfgov.org/dhr
Department of Environment 1-415-355-3729 sfenvironment.org Commuter benefits
SFUSD Benefits Office 1-415-241-6101 x3243 SFUSD Benefits SF Unified School District benefits
SFCCD Benefits Office 1-415-487-2448 City College HR City College benefits
SFERS 1-415-487-7000 mysfers.org Pension benefits
CalPERS 1-888-225-7377 calpers.ca.gov Pension benefits
CalSTRS 1-800-228-5453 calstrs.com Pension benefits
PARS 1-800-540-6369 pars.org Pension benefits
Medicare 1-800-633-4227 www.medicare.gov Medicare administration
Social Security Administration 1-888-975-1142 www.ssa.gov Medicare enrollment
Covered California 1-800-772-1213 www.coveredca.com Health insurance exchange