We’ve got answers.

  • HSS Call Center:
  • (415) 554-1750
  • (800) 541-2266
  • Monday - Friday
  • 8:00am - 5:00pm
  • HSS Office Drop-in:
  • 1145 Market Street
  • 3rd Floor
  • San Francisco, CA  94103
  • 8:00am - 5:00pm


  • Member Services
  • Top Ten Topics

The Health Service System of the City & County of San Francisco is dedicated to providing affordable, quality health benefits to our active and retired members while adhering to the highest standards of customer service. Read our mission and principles statement.

Number OneEligibility Rules Number SixHow To Make a Payment
Number TwoNew or Returning Employees Number SevemEnrolling in Retiree Health Benefits
Number ThreeChanging Benefit Elections Number EightMedicare & Your Benefits
Number FourLeaves of Absence Number NineChange In Employment Status
Number FiveLive or Work Service Area Rules Number TenDomestic Partner Benefits Taxation

Did you know?HSS provides health benefits to 109,000 employees, retirees and their eligible family members.