We’ve got answers.

  • HSS Call Center:
  • (415) 554-1750
  • (800) 541-2266
  • Monday - Friday
  • 8:00am - 5:00pm
  • HSS Office Drop-in:
  • 1145 Market Street
  • 3rd Floor
  • San Francisco, CA  94103
  • 8:00am - 5:00pm


  • Member Services
  • Mission Statement

Health Service System Mission

The Health Service System of the City & County of San Francisco is dedicated to preserving and improving sustainable, quality health benefits and to enhancing the well-being of employees, retirees and their families.

Health Service System Core Values

  • We are responsive to members.
  • We treat members and one another with respect.
  • We educate and empower each other and our members.
  • We are responsible for the work we do.
  • We appreciate one another.
  • We are each good team members with individual accoutability.
  • We are accurate, efficient and productive.
  • We strive for excellence.
  • We are proud of the quality of our work.
  • We have fun and maintain our sense of humor.