• Employee Assistance Program
  • EAP
EAP provides confidential, voluntary behavioral health services to City & County of San Francisco and Superior Court employees and their family members. Staffed by certified therapists, EAP focuses on any personal or work-related concern that impacts an employee's work performance or personal life. Download a flyer about EAP services.

Employee Assistance Program



EAP provides short-term, solution-oriented counseling to individuals, couples and families. These services are free, voluntary, and confidential.

  • Discuss challenges at work and at home.
  • Learn to manage stress, emotions and improve relationships.
  • Improve work/life balance.
  • Get help dealing with over-reliance on drugs or alcohol.

Well-being Seminars

Free EAP group seminars help employees become happier, more flexible and more knowledgeable individuals at all stages of life. Examples of seminar topics include:

  • Balancing Life and Work
  • Creating Happiness
  • Stress Management
  • Active Parenting
  • Creating a Meaningful Retirement


EAP Phone: 1-800-795-2351

EAP Office: 1145 Market Street, 1st Floor Wellness Center, San Francisco, CA

EAP Hours: 9:00am to 5:00pm, Monday to Friday. Call for an appointment.

EAP seminars, trainings and trauma response services can take place at your worksite. Call EAP to schedule.

For guidance on City employee time off policies for EAP activities read the Department of Human Resources memo: Encouraging Wellness Activities.



EAP is available to consult with managers, human resources personnel, union representatives and safety officers to help support emotional well-being in the workplace. Consultation topics may include:

  • Conflict Resolution
  • Mediation Between Employees in Conflict
  • Team Building
  • Managing Emotions

Workplace Seminars

These free EAP seminars help employees learn techniques and practice skills that instill camraderie and build resiliency. Examples of seminar topics include:

  • Dealing With Difficult People
  • Communication and Conflict Resolution
  • Conquering Negativing at Work

Trauma and Crisis Response

EAP helps managers and employees minimize the effects of trauma and build emotional resiliency when dealing with intense emotions.

  • Worksite Critical Incident Stress Debriefings (CISD) support employees who have been recently exposed to a traumatic event.
  • Crisis Response Package offers organizational consultation, Psychological First Aid training, CISD and resiliency support groups to employees in the helping and human services professions.
  • Non-Violent Crisis Intervention Training teaches employees techniques for remaining safe and calm when dealing with hostile or confrontational clients. (There is a fee for this all-day training.) Get more information about the Crisis Intervention Training pilot program.