The Employee Assistance Program (EAP) is a voluntary, confidential, no cost counseling and information program for City and Court employees, their family members and their significant others. EAP staff are licensed counselors who provide assessment, short term therapy (up to six sessions), referrals and follow-up for individuals, couples, families and groups regarding personal or work-related issues such as stress, marital, family and relationship problems, anger management, substance abuse, work performance issues, emotional difficulties, or any concern that becomes a problem in one’s life. The EAP staff is also available for mediation/conflict resolution sessions, workplace violence prevention and Critical Incident Debriefing following a traumatic event.
All contact with the EAP is voluntary, confidential and free. Your first appointment with an EAP counselor usually takes place within 48 hours of a phone consult. After a discussion of your concerns, your counselor will help you to identify your issues and make a plan of action to help you resolve your problems. Short-term counseling and referrals may be recommended.
Group sessions and workshops are also available at the EAP office or upon request at the worksite. Frequently requested topics include Communication and Conflict Resolution, Anger Management, Stress Management, Separation and Divorce, Balancing Work and Family and Dealing with Difficult People. The EAP also has a resource library of books, magazines, videotapes and multi-media training packages on a wide range of topics. The EAP also offers useful information such as directories for finding community agencies, professional services and self-help groups.
Call the EAP at (800) 795-2351 to make an appointment. The EAP is located at 1145 Market Street, 1st Floor. Office hours are 8:00 am to 5:00 pm, Monday through Friday. Drop-In appointments are available. Download the EAP brochure.